I offered to write training documentation for some products and then got the reply that I should have been expecting, but wasn't. "That's great; are you aware of the template you should be using?" Now, if this template happened to be a simple HTML template, I'd be perfectly happy. But nooooo, not in this Microsoft happy little hell hole. No offence to the company - it's only a hell hole because of the reliance on Microsoft; it's as if some people would fall into a heap if they had to use a more accessible format to handle their documents.
"One of the reasons I haven't used a template so far (apart from not knowing about it), is that I am writing them as web pages."
"Well you can write them in Word and export them as HTML."
I hope she didn't hear my teeth grinding. There is no way I intend to write "HTML" in Word. I'll look into creating a CSS that resembles the template, but honestly, if I have to submit a document that is actually application/msword rather than text/html, I don't know that I can do it. But can I get away with saying "here's the URL - if you want to import it into a Word document, fine..."?
The last thing we need is a higher number of web page hyperlinks pointing to .doc files. Maybe it's fine for the MSIE hugging Word lovers who see the documents load in the same window and can't tell the difference between that and linking to a real web page. But for me, clicking on a link to a Word document means two extra mouse clicks and several seconds extra time to load the document, but also more difficult navigation, since Word is an editor, not a viewer, and it lacks the useful viewing and navigational tools available in Opera.