gemsling

If I were filling in an order form, I'd provide as many details as possible. If there was no charge, I'd leave the pricing blank. But I wouldn't just send in half the order and leave out bits on the premise that "they won't need that".

When I received an order with only one page (out of three), I had to reject it and ask for the other pages. I just KNEW that they would come back to me and say "oh, but we're not charging them". And indeed they did. Sigh.