Nathan (gemsling) wrote,

Smileys in work email

Is it okay to use smileys in work email? I figure by now, most Internet users are familiar with them to some degree. I keep my messages to customers very professional, but sometimes it is more appropriate to use a smiley than an exclamation mark or nothing at all. Given the lack of professionalism in most email I see, I can't imagine appropriate smiley usage to be a problem - any thoughts?

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