April 14th, 2010

Default

Usability gripe of the day: realestate.com.au

Gripe of the day: taking the time to fill in a contact form on a web site, clicking Send, and being told that the requested page does not exist yet. Double-gripe, had I not been able to go back and save what I wrote.

The scenario: realestate.com.au have redesigned the site. That's fine. But maps don't work, at least not on this computer (in any of my three browsers). That shows a lack of testing. Grr. But these things happen. I decided to ask when it would be resolved; a question which doubles as a problem report if they're not aware of it. To have the additional problem of a broken contact form: not good.